Patient Front door

Through the Patient Front Door, you can provide your patients with a safe, well-informed and empowering care path, not only in-person but also digitally.

Welcoming the patient

When a patient visits a physical care unit, there are procedures and enhancements that help guide and welcome them. Generally, a reception desk is stationed at the front to greet patients, answer questions, and direct people to the right rooms. Some clinics may add calming decorations or music to make patients feel comfortable. Others may provide easy-to-understand educational brochures on common ailments for patients to read.

Care units invest a lot of resources in offering physical clinics that improve the patient experience. Digital units should do the same.

Patient-centered entry point

Through the Patient Front Door, provide your patients with a safe and empowering digital care journey. Our Front Door offers an omnichannel patient engagement strategy, covering all aspects of digital patient interactions that surround the point of care.

Patient Front Door offers:

  • Patient-centered entry point
  • Personalized care based on needs, history and geography
  • Prompting of triaging, routing and processing
  • Patient access to personal data (test results, medical records, vaccinations, etc.)
  • More effective use of providers’ time and expertise

Front door

Care units invest a lot of resources in offering physical clinics that make the patient experience as positive as possible. Digital units should do the same.

Through the Patient Front Door, you provide your patients with a safe and empowering digital care path. Our Front Door offers an omnichannel patient engagement strategy, covering all aspects of digital patient interactions that surround the point of care.

Self-service & Automation

Counting millions of patient interactions annually, our platform offers the most comprehensive and proven system for automated triage and medical record authoring and routing in the Nordic countries.

Through our self-service and automation support, patients gain control over their own care journeys, and providers save precious time and staff resources.

Consultation

Empower patients through better communication.

Consultations can be initiated by both patients and care providers. Additionally, our communication modules help care planners discuss treatment options with patients and facilitate check-ins for patients enrolled in remote monitoring programs.

Remote Patient Monitoring

Remote Patient Monitoring (RPM) is a tool for patients that need to stay closely in touch with their providers (e.g., patients with chronic conditions). Common diagnosis groups that benefit from this technology include diabetes, hypertension, rheumatoid arthritis and asthma.

In addition, this feature offers clinicians options for temporary monitoring or follow-up care after medical procedures (i.e., post-surgery).

Adaptation

Make it your own. Adapt our platform to fit your specific business goals and needs.