We have an uncompromising focus on making every day better for both patients and clinicians.
To accomplish this, we build digital platforms for unbroken care chains, outstanding availability and increased efficiency.
By connecting clinics, patients and systems to provide intelligent and automated healthtech solutions, we promise to improve care and quality of life throughout the patient journey and beyond.
Our patient engagement platform puts the patient in control in a digital-first setting, improving clinic workflows and dramatically increasing accessibility, medical safety and efficiency.
We envision a world in which doctors, nurses and other caregivers are empowered by technology, not replaced by it. Our goal is to enable AI precision while maintaining a human touch, allowing clinicians to focus on what they do best: practicing medicine.
Care units invest a lot of resources in offering physical clinics that make the patient experience as positive as possible. Digital units should do the same.
Through the Patient Front Door, you provide your patients with a safe and empowering digital care path. Our Front Door offers an omnichannel patient engagement strategy, covering all aspects of digital patient interactions that surround the point of care.
Counting millions of patient interactions annually, our platform offers the most comprehensive and proven system for automated triage and medical record authoring and routing in the Nordic countries.
Through our self-service and automation support, patients gain control over their own care journeys, and providers save precious time and staff resources.
Empower patients through better communication.
Consultations can be initiated by both patients and care providers. Additionally, our communication modules help care planners discuss treatment options with patients and facilitate check-ins for patients enrolled in remote monitoring programs.
Remote Patient Monitoring (RPM) is a tool for patients that need to stay closely in touch with their providers (e.g., patients with chronic conditions). Common diagnosis groups that benefit from this technology include diabetes, hypertension, rheumatoid arthritis and asthma.
In addition, this feature offers clinicians options for temporary monitoring or follow-up care after medical procedures (i.e., post-surgery).
Make it your own. Adapt our platform to fit your specific business goals and needs.
I am very grateful that we were able to get a high-quality service in place so quickly. For people to get the right information and help, as well as being able to meet us online instead of physically, is super important right now.
Head of Primary Care, Region Jämtland Härjedalen
This service really came at just the right time. When comparing ourselves to other regions, they had a much tougher time managing their telephone queues. With the two entry points of this platform, we have been able to maintain good accessibility despite increased workload.
Business Developer, Region Norrbotten
Digital consultations are a true complement to today’s healthcare services, and a critical solution for meeting future healthcare needs. We are excited about our current collaboration in creating a seamless online flow for triage, chat, video, lab and questionnaire services for both first-line, second-line and chronic care, which makes it so much more accessible to all our citizens.
Head of Development, Region Gävleborg
In a down-to-earth and fully competent way, Platform24 has delivered a flexible, customizable and dynamic platform with triage solutions and direct integration of systems containing patient health records. The platform’s simplicity and user-friendliness make it attractive to both the care provider and the patient.
Chief Medical Informatics Officer, Capio Närsjukvård AB
We are currently experiencing a massive burden on our healthcare systems. With the digital front door, we can increase accessibility, and patients are prioritized automatically based on the severity of their symptoms. Even the hearing impaired can easily get help through this platform.
Business Developer, Region Gävleborg
Doktor24 was founded in 2016 with Investor AB (the largest investment company in the Nordics) as owner. In 2020, the state-owned pharmacy Apoteket AB became a new minority shareholder and in May 2021, the ownership was expanded with investment firms Stena Sessan and Ernströmgruppen. New capital of a total of SEK 400 million was provided, which in addition to an increased growth investment is used for further development of the digital platform and a broadened service and product development within chronic care.
In 2020, Stanford Medicine postulated the Rise of the Data-Driven Physicians in a global health trend report. Indeed, they are on the rise.
SvD has reported on increased waiting times in Stockholm and Skåne, which runs the risk of missing cases. Those who order a testing kit may have to wait five days, and those utilizing drive-in units may experience waiting times of four to seven days.